Atumpan admin
markets & currenciespolicy overridesprovidersclaimsrefundsstuck refundspaid, no ticketdebtssupportaudit logFind a payment
By reference or payer phone. Never a full listing — “show me all payments” is not a support question, and offering it invites browsing rather than answering.
Impersonate
Acts as the account so you see exactly what they see. Time-boxed to 30 minutes, written to the audit log with your name and this reason, and refused for privileged accounts. It exists so nobody reaches for a database console at 1am.